Thursday 6 October 2016

JOBS AT ROSEWOOD HOTELS & RESORTS - UAE/USA/UK

Rosewood Abu Dhabi first opened its doors in May 2013, marking the first presence of the Rosewood Hotels & Resorts brand in the United Arab Emirates. Defining new standards, this five-star hotel offers locals and tourists a distinct and personalized luxury lifestyle experience in the heart of city.

Featuring 154 spacious guestrooms and 35 suites, the iconic tower also includes 131 serviced residences, all with access to world-class service. The inspiration for the Handel Architects-designed tower is derived from the glistening Arabian Gulf and the vast desert that surrounds Abu Dhabi city. The 34-story hotel is a dramatic modern structure covered with reflective glass, which was chosen for its daytime shimmer and its nighttime luminescence. The curvilinear architecture of the 470-foot-tall building is designed to suggest the movement in this vibrant city and the inspiration for the interiors of the hotel comes from the meeting of land and sea, desert and sky.

Rosewood Abu Dhabi’s interior, designed by the award-winning firm HOK former BBG-BBGM, warmly welcomes guests. The lobby is bordered on one side with a flowing water feature and on the other with a dramatic wall of art to draw guests into the space with warm tones, clean lines and sleek materials. The sophisticated design is juxtaposed with comfortable furnishings and flowing fabrics in warm colors reminiscent of a local souk, an open-air marketplace. Throughout the hotel, traditional Middle Eastern textiles and details are complemented with modern lines and sleek architectural elements. The hotel design is a study in contrasts and sets the standard for luxury design in Abu Dhabi.

Offering 9 restaurants, superb shopping and stunning views of the water, the hotel complex provides a sophisticated environment for both business and leisure. As with every hotel in the collection, Rosewood Abu Dhabi encompasses Rosewood’s A Sense of Place® philosophy by reflecting the culture, history and geography of its location.

Rosewood Abu Dhabi is directly connected to The Galleria, luxury shopping destination and Cleveland Clinic Abu Dhabi.



JOB TITLE

- Housekeeping Attendant


QUALIFICATIONS:

· Experience: Minimum one years’ experience cleaning hotel guest rooms.

· Education: High school diploma.

· General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

· Technical Skills: Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/4030

- Host/Hostess


QUALIFICATIONS:

Experience: Minimum six months' experience in a similar position, preferably with a luxury or ultra-luxury restaurant.

Education: High school diploma.

General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Certification of previous training in liquor, wine and food service; any previous culinary training; certification in alcoholic awareness program; certification in C.P.R.; computer training; knowledge of local activities and attractions appropriate for restaurant clientele.

Language: Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements:
Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas
Reach up and down
Remain stationary at times throughout work periods. Satisfactorily communicate with guests and co-workers to their understanding.
Remain in upright position for 8 hours throughout work shift.
Ability to walk extended periods of time.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10524

- Room Attendant

Job Requirements
Skills/Knowledge Required:

Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a keen sense of urgency at all times.
Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.
Must be self directed, motivated and demonstrate exceptional customer service and interpersonal skills.
Excellent ability to communicate clearly, concisely, and openly in all interactions.
Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Excels in a team environment.
Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including mornings, evenings, weekends, and holidays.
Physical Requirements:

Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Ability to lift and/or move up to 50 pounds.
Qualification Standards:

Education: High School Diploma required

Experience: Minimum of 1 year previous experience in a similar capacity, preferably in a luxury to ultra-luxury hotel environment.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10090

- First Cook


Skills/Knowledge Required:

Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a keen sense of urgency at all times.
Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.
Exceptional ability to use sound logic and good judgment at all times within a high-pressure work environment.
Must be self directed, motivated and demonstrate exceptional customer service and interpersonal skills.
Excellent ability to communicate clearly, concisely, and openly in all interactions.
Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Excels in a team environment.
Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including mornings, evenings, weekends, and holidays.


Physical Requirements:

Must be able to sit at desk, walk and stand for long periods of time.
Must be able to bend, stoop, squat and stretch.
Ability to lift and/or move up to 50 pounds.


Additional Requirements:

Red Seal certification
FoodSafe certification


Qualification Standards:

Education: Diploma/Degree in Culinary Arts or related discipline an asset.

Experience: Minimum of 2 years experience in a similar capacity in a luxury hotel/restaurant environment.

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided).

APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/8831

- Maintenance Engineer

QUALIFICATIONS:

Minimum one year of experience in Mechanical, Electrical, HVAC, Kitchen Equipment, Plumbing or Refrigeration for a luxury or ultra-luxury hotel/resort.
Trade certification is helpful.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10484

- Spa Supervisor

Administration
To help update with supervisor the guest history in the system accordingly to information collected
To help monitoring the stock inventory and to follow up on pending issues with support of logging system.
Coordinates inventory of retail items with Hostesses every month. Submits report to Cost Control and Spa Director.
RESPONSIBILITIES:
Responsible for supervising Receptionist and Housekeepers in terms of service and standard of operations.
Monitors daily reports made in the spa software.
Monitors Spa treatment movements in coordination from reservation, time of arrival, pre-service and post services.
Coordinates Guest Experience from Reception to the Therapist of services.
Does a turnover report to the next supervisor regarding any pending information and concerns.
Does any requisition needed for operations.
Ensures daily schedule of staff is followed and checks their standard grooming.
Operates the Software system in accordance to the establishment procedure.
Ensures all transactions are correspondingly posted in the system for inclusion in the guest folio.
At the end of each shift, generates needed sales reports as per audit/accounting requirements. Remits/deposits all revenue/cash sales together with sales report.
Proper turnover of sales report to the next shift of receptionist.
Answers all guest inquiries (personal or through telephone), making sure that information given is complete, accurate and timely.
Booking appointments, ensuring all needed information is recorded.
Keeps track of all information and updates on guest reports
Responds to guest inquiries on Spa Menu, Fitness Programs and other information regarding the facility and services of the Spa.
All other duties as required.
To maintain efficient, Cost effective dispensary of professional items.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10660

- Wine Waiter

Job Description
OVERVIEW/BASIC FUNCTION:
To maintain and manage the Wine Inventory. Facilitate the wine service in restaurants, Use knowledge of wine to help guests with their selection


RESPONSIBILITIES & DUTIES:

Organize the Wine Inventory and Stock levels.
Support Sommelier to maintain and update wine and all other beverage lists. Ensure Wines off critical age get sold. Check pricing is up to date
Must be familiar with the menu and know what wines would be appropriate with each dish.
Must know the characteristics of each major wine varietal and be able to explain and suggest food pairings.
Converse with guests to maintain a good relationship as well as extending personal touch
Make requisition for supplies in order to maintain stock level.
Carry out any other duties as and when required by the Sommelier.
QUALIFICATIONS:

Experience: Holding similar position in a well-established hotel for at least 1 year.
Education: High school degree
General Skills: Must be passionate about wines and have good knowledge of wines
Physical Requirements: Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10656

- Butler

QUALIFICATIONS:

· Experience: Minimum 2 years’ experience as a Butler or direct guest contact at a 5 star hotel.

Education: High school diploma.

General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.


· Technical Skills: Thorough knowledge of full services provided in the hotel. In addition, thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the region; thorough knowledge of Butler department procedures; ability to access, input, analyze and retrieve information from computers; exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings; ability to anticipate guests’ needs and expectations.

Language: Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements: Must be able to exert physical effort in transporting _____ pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Licenses & Certifications: None required.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10389

- Doorperson


Job Description
DOORPERSON – We are seeking a mature, professional, personable individual who desires to be positioned on the front-line of luxury branded hotel. The Doorperson is responsible for personally greeting our guests upon arrival, and for initiating the unique charm and memorable experience which will be afforded all of our guests at Rosewood Tucker’s Point.

Duties of the post will include, but will not be limited to:

Personally meet and greet our arriving guests at curb-side; opening car doors and securing their luggage and personal items prior to check-in.
Give directions to our guests and visitors as it pertains to their specific requests and needs.
Give directions to our Bell staff regarding our guests.
Monitor and control the traffic flow and safety at the front entrance; keep the entrance clear.
Hail taxis to the front and coordinating our on-site resort transportation, for our guests.
Being personally responsible for extending farewell pleasantries’ to all of our departing.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10616

- Massage Therapist

Job Description
OVERVIEW/BASIC FUNCTION:

Responsible for ensuring positive and friendly guest relations. Conduct individualized treatments for guests.

QUALIFICATIONS:

Essential:
Must have a minimum of 3 years' working in this industry, with current license and certifications. Must be able to work flexible hours, shifts and days as needed.
Ability to:
perform job functions with attention to detail, speed and accuracy.
prioritize, organize and follow up.
be a clear thinker, remaining calm and resolving problems using good judgment.
follow directions thoroughly.
understand guest's service needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.

Desirable:
College degree.
Knowledge of "Spa Soft" software.
APPLY HERE:https://rosewoodhotels.hua.hrsmart.com/hrsmart/ats/JobSeeker/applyTo/10580