Almana Group is one of Qatar’s oldest and largest business entities encompassing several divisions across a spectrum of industries and a portfolio that includes several internationally acclaimed brands.
Through re-investment of profits, recruitment of talented professionals and embarking on several joint venture schemes with leading global enterprises, Almana Group today offers diverse services to overseas companies with interests in Qatar and across the Arabian Gulf States.
Currently, the Group boasts a substantial turnover and its varied commercial activities have resulted in the Almana Group’s recognition as a successful and dynamic regional corporation.
JOB TITLE
- Polisher
Carry out polishing of vehicles, or the assigned part / object to support the completion of the job / work order within an acceptable time frame and as per Division and Dealer standards.
POLISHING
• Carry out the polishing of the vehicle or the assigned part / object of to ensure job / work order is completed within a realistic timeline.
• Polish objects or part to correct defects or to prepare surfaces for further finishing.
• Use hand or power tools, when needed, to polish according to standards.
• Be sure that the needed items and equipment are on hand to finish work faster.
SERVICE PROCESS / QUALITY
• Ensure quality in the polishing of the piece / vehicle to meet the Division and dealer polishing standards.
• Know and follow the Manufacturer polishing process and standards.
• Verify qualify of finished work pieces by inspecting them, comparing them to dealer polishing standards.
• Select correct abrasives and / or polishes to ensure polishing standards are met.
HOUSEKEEPING & SAFETY
• Follow Safety and Housekeeping standards to minimize potential loss or damage to the vehicle or loss of life.
• Follow the safety and security standard of the company at all times.
• Maintain polishing bay and work area clean and tidy.
• Maintain tools and equipment clean and report any defect equipment immediately to the Supervisor.
Qualifications
• High School / Secondary Degree Graduate
• With relevant Trade / Skill Certificate from a recognized technical / vocational training institute.
• 5 years relevant work experience in Automobile field.
• Technical knowledge.
• Able to maintain good relationship with staff.
• Basic Communication Skills in English / Arabic
• Team player
• Physically fit
• Ability to work quickly and under pressure.
• Ability to manage a varied workload.
• Ability to continuously develop and improve oneself.
APPLY HERE:https://goo.gl/TexX91
- Auto Technician
Perform maintenance and repairs works on all assigned vehicles ensuring utmost quality and the timely delivery to the Service Advisor for return to the Customer.
Perform Repairs
• Perform all type of mechanical repairs and maintenance works to the vehicle as per the write up provided in the Repair Order.
• Perform routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
• Study the Repair Order with details of the customer complaints and diagnose the cause. Further prepare the proper repair estimate and submit to Workshop Manager for approval.
Workshop Process
• Ensure to meet the accurate timescale given for each repair works.
• Follow the Manufacturer Service Process.
• Inform Supervisor if any delay in the repair when the completion time cannot be met.
• Ensure all the repairs carried out are properly authorized including warranty repairs.
• Put forward suggestions to the Workshop Supervisor in relation with proper repairs to be done.
House Keeping
• Follow the safety and security standard of the company.
• Maintain the highest quality and dealer standards in all repair works carry out.
• Ensure proper maintenance of tools and equipment required to perform the repair job and keep correct record of tools in hand.
• Maintain the general cleanliness of the workshop and specific working bay at all the time.
• Follow the manufacturer warranty standard procedure for warranty repairs.
Technical Training:
• Participate in the In-House technical training program.
• Ensure to complete all technical training as per the manufacturer curriculum standard.
• Complete technical certifications as per dealer standard.
• Keep up to date with technical information and Service Bulletin.
Qualifications
• High School / Secondary Degree Graduate
• With relevant Trade / Skill Certificate from a recognized technical / vocational training institute.
• 5 years relevant work experience with the Automobile Dealer
• Technical knowledge.
• Able to maintain good relationship with staff.
• Basic Communication Skills in English / Arabic
• Team player
• Ability to work quickly and under pressure.
• Ability to manage a varied workload.
• Ability to continuously develop and improve oneself.
APPLY HERE:https://goo.gl/4k3pLo
- Auto Electrician
Perform maintenance and repairs of electrical system of the vehicles ensuring utmost quality and the timely delivery to the Service Advisor for returning to the Customer.
Perform Repairs
• Perform all type of electrical repairs and maintenance works to the vehicle as per the write up provided in the Repair Order.
• Perform routine electrical works like replacing gauges, lighting, alternators and starter motors of the vehicle.
• Study the Repair Order with details of the customer complaints and diagnose the cause. Further prepare the proper repair estimate and submit to Workshop Manager for approval.
Workshop Process
• Ensure to meet the accurate timescale given for each repair works.
• Follow the Manufacturer Service Process.
• Inform Supervisor if any delay in the repair when the completion time cannot be met.
• Ensure all the repairs carried out are properly authorized including warranty repairs.
• Put forward suggestions to the Workshop Supervisor in relation with proper repairs to be done.
House Keeping
• Follow the safety and security standard of the company.
• Maintain the highest quality and dealer standards in all repair works carry out.
• Ensure proper maintenance of tools and equipment required to perform the repair job and keep correct record of tools in hand.
• Maintain the general cleanliness of the workshop and specific working bay at all the time.
• Follow the manufacturer warranty standard procedure for warranty repairs.
Technical Training:
• Participate in the In-House technical training program.
• Ensure to complete all technical training as per the manufacturer curriculum standard.
• Complete technical certifications as per dealer standard.
• Keep up to date with technical information and Service Bulletin.
Qualifications
• High School / Secondary Degree Graduate
• With relevant Trade / Skill Certificate from a recognized technical / vocational training institute.
• 5 years relevant work experience with the Automobile Dealer
• Technical knowledge.
• Able to maintain good relationship with staff.
• Basic Communication Skills in English / Arabic
• Team player
• Ability to work quickly and under pressure.
• Ability to manage a varied workload.
• Ability to continuously develop and improve oneself.
APPLY HERE:https://goo.gl/EWId5P
- Bodyshop Supervisor
Service Delivery
• Manage and control day to day production activities to ensure that vehicle repair and delivery are met within agreed timescales.
• Ensure the Bodyshop department achieves budget objectives.
• Ensure accurate and proper invoicing and job costing in the Bodyshop.
• Ensure all stock purchases are controlled and sold at a profit as per company’s pricing strategy.
• Interact with parts department for any critical and special requirements.
• Oversee the repair estimates before providing to the customers/insurance companies and provide the necessary guidelines if necessary.
Bodyshop Management
• Manage the bodyshop activities to ensure the maximum utilization of resources and manpower in the repair.
• Manage effective control of expenses and achieve labour efficiency targets.
• Maintain bodyshop productivity records to monitor the effective use of labour and take necessary measures to achieve maximum productivity as per industry standard.
• Provide effective leadership to the bodyshop team to ensure team members are motivated and developing their skills and experience.
• Monitor financial information to ensure all outstanding debts are promptly collected from insurance companies.
Service Efficiency
• Ensure the supply and regular maintenance of tools and equipment required for bodyshop.
• Participate in meeting with General Manager and other department heads to review and discuss the operational issues and concerns.
• Maintain effective liaison with Parts Manager to ensure timely availability of body parts.
• Provide proper guidelines on diagnostic problems and crash repair requirements.
• Review all pricing, labor rates, discounts and take necessary action to increase departmental profitability.
Customer Service
• Ensure the utmost delivery of Customer Care and Service by the team to obtain the highest level of Customer Service.
• Identify and responds to the opportunities for providing best services to the every customers.
• Supervise delivery of the vehicle with Bodyshop Service Advisors to help customers to get quality service.
• Responds to customer’s queries and concerns and escalate when necessary and ensure that corrective action is taken on priority basis.
People Management
• Build, manage and motivate the subordinates towards team cohesion and exemplary performance in order to maximize productivity and deliver the targets / objectives of the division / function.
• Build and develop the Bodyshop Team’s Knowledge and Skills towards timely delivery and quality of work.
• Provide an environment which shall encourage and promote knowledge and skills development.
• Conduct staff appraisals to assess and improve effectiveness in meeting current and future needs of the department.
• Create a coaching and mentoring environment and encourage teamwork between the staff in order to improve team performance and people development.
• Share knowledge and experience with the team(s) and provide feedback, guidance and assistance.
• Ensure the team exercises due care and attention to work in a safe and efficient manner.
Qualifications
• Engineering Graduate
• Training & Certificates – dealer standards.
• Minimum 10 years of relevant work experience in an Automobile field with at least 5 years’ experience in a managerial capacity.
• Excellent Communication Skills in English and Arabic.
• Strong background in bodyshop management for workshop / dealership.
• Knowledge of Automotive systems and repair techniques.
• Ability to estimate the required cost and man-hours for vehicle repair.
• Administration skills.
• Management Skills.
• Ability to effectively develop and manage employees at different levels.
• Ability to manage conflict and deal effectively with others in an antagonistic situation.
• Ability to build, manage and maintain productive customer relationships.
• Ability to plan and organize effectively one self and the team to ensure that work is completed efficiently.
APPLY HERE:https://goo.gl/Ppk5Vu
- Service Technician
Perform maintenance and repairs works on all assigned vehicles ensuring utmost quality and the timely delivery to the Service Advisor for return to the Customer.
Perform Repairs
• Perform all type of mechanical repairs and maintenance works to the vehicle as per the write up provided in the Repair Order.
• Perform routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
• Study the Repair Order with details of the customer complaints and diagnose the cause. Further prepare the proper repair estimate and submit to Workshop Manager for approval.
Workshop Process
• Ensure to meet the accurate timescale given for each repair works.
• Follow the Manufacturer Service Process.
• Inform Supervisor if any delay in the repair when the completion time cannot be met.
• Ensure all the repairs carried out are properly authorized including warranty repairs.
• Put forward suggestions to the Workshop Supervisor in relation with proper repairs to be done.
House Keeping
• Follow the safety and security standard of the company.
• Maintain the highest quality and dealer standards in all repair works carry out.
• Ensure proper maintenance of tools and equipment required to perform the repair job and keep correct record of tools in hand.
• Maintain the general cleanliness of the workshop and specific working bay at all the time.
• Follow the manufacturer warranty standard procedure for warranty repairs.
Technical Training:
• Participate in the In-House technical training program.
• Ensure to complete all technical training as per the manufacturer curriculum standard.
• Complete technical certifications as per dealer standard.
• Keep up to date with technical information and Service Bulletin.
Qualifications
• High School / Secondary Degree Graduate
• With relevant Trade / Skill Certificate from a recognized technical / vocational training institute.
• 5 years relevant work experience with the Automobile Dealer
• Technical knowledge.
• Able to maintain good relationship with staff.
• Basic Communication Skills in English / Arabic
• Team player
• Ability to work quickly and under pressure.
• Ability to manage a varied workload.
• Ability to continuously develop and improve oneself.
APPLY HERE:https://goo.gl/eToCFq
- Sales Account Manager
Generate the maximum amount of profitable sales and achieve the Division’s sales targets, coming from the assigned Customer account, in order to ensure the Division meets the Revenues targets and objectives.
SALES TARGET
• Oversee the delivery of the Sales Targets, as assigned by the Division, in order to directly support the Division’s achievement of its Revenue targets and objectives.
• Conduct periodic visits to existing assigned Customers to explore potential opportunities to sell the Division’s products, solutions and services.
• Conduct presentations, proposals and provide samples to highlight the Division’s products, and solutions, which will help in its promotion and sales to the Customer.
• Carry out all Sales Process and Activities within the standards and guidelines as defined by the Division.
• Conduct follow up visits to check on existing inquiries and quotation in order to close the sale.
• Oversee the preparation of the Quotations for submission to the Customer ensuring the agreed cost, terms and conditions have been accurately captured.
• Close the sale with the customer, including signing of the project contract / receipt of local purchase order.
• Build and maintain rapport with Customers, expounding the benefits of the Division’s solutions and service capabilities, overcoming objections etc.
• Be knowledgeable on all of the Division’s products, and solutions for better promotion to the Customers.
PROFIT MARGIN
• Deliver the required overall profit margin, for all sold products and solutions, to meet the profitability objectives of the Division resulting to its continuous success.
• Negotiate with Customers, to maintain the required profit margin percentage assigned for the product / solution.
• Discuss with the Sales Manager on requested variation of the profit margin for the products, as and when necessary to obtain better opportunities in the future that would offset the lower margin.
• Meet with the Sales Manager and discuss the impact of the defined profit margin against current market pricing to ensure proper balance between meeting the sales against profit margin targets.
CUSTOMER RELATIONSHIPS
• Serve as liaison in providing customer relationships within the Division in order to facilitate a better customer experience resulting to potential repeat orders.
• Serve as the final contact point for Customers, overseeing the timely communication of inquiries and issues to the concerned department / people; escalate to the Division Head, as and when necessary, to ensure resolution.
• Liaise with the Customer, on a regular basis, during the course of the project or the delivery of the product / solution, to obtain comments and issues that can be forwarded to Technical / Procurement Team.
• Resolve Customer issues with Technical / Procurement Teams, as and when necessary; escalate unresolved issues to the Sales Manager, to ensure its timely resolution.
• Keep customers informed of the progress of the delivery / project execution and ensure that they are notified for any unexpected delays.
• Respond to Customer inquiries on a timely basis.
VENDOR LIAISON
• Conduct Vendor liaisons in order to obtain the support required in the successful sales and delivery to the Customer.
• Liaise with the Vendor’s to support the technical presentations, for its products and solutions, with the Customer in order to facilitate in the successful sale or awarding of the project.
• Liaise with the Vendor in providing technical support to the Technical Department or customer, during the execution of the project / installation of the product line or solution.
• Regularly meet with the vendors to develop and maintain relationships to facilitate timely support of the Division and Customer’s needs.
REPORT GENERATION
• Prepare Sales reports in order to ensure timely communication of the Sales activities / status to the Sales Manager and Division Head for their reference and decision making.
• Prepare Sales reports and activities on a periodic basis for submission to the Sales Manager for his review.
• Ensure that the information / details entered in the reports are accurate to ensure validity of the report.
• Prepare other reports related to Sales, as and when requested by the Sales Manager.
Qualifications
• Degree in Computer Science or other relevant courses in Information Technology.
• Minimum 5 years work experience in Sales for IT Products and Solutions companies.
• Background in managing accounts and relationships with multiple customers.
• Good Communication Skills.
• Good presentation and negotiation skills.
• Ability to listen and ask the right questions.
• Ability to easily build rapport and affinity to different customers and their representatives.
• Self-Motivated and Results Oriented.
• Presentable and having a Professional outlook.
• Committed to the Division and exhibiting a Positive Attitude.
• Team Player
APPLY HERE:https://goo.gl/T9N1fx
- Business Development Manager
Manage and oversee the provision and delivery of Consultancy and Logistical support services for assigned principals in order to meet and exceed their demands resulting to a repeat business and better profits and revenues.
BUSINESS DEVELOPMENT
Oversee the business development of the Division in order to ensure the continual acquisition of new principals for the Division’s Consultancy and Logistics Support Services.
Review and analyze information and patterns on growth, forecast, business trends and issues for different fields and industries in order to determine products and services which will succeed in the Market.
Regularly communicate with representatives from End Clients to capture specific demands and needs of the country which can be alleviated through the introduction of companies from the global market.
Analyze companies in the global market, which may match not only the general requirements but other specific points which will determine their success and competitiveness in the country.
Develop feasibility and other studies and reports which will attract potential principals in doing business in the country through the Division.
Attend conferences, exhibitions and other events to identify potential principals which will cater to the requirements of the End Clients.
Meet and negotiate with the Principals on Memorandum of Understanding (MOU) / Service Agreements between Principal and the Division to ensure the documentation and agreement of the terms and conditions necessary for a successful and mutually beneficial relationship, under the guidance of the Group Legal Team.
Negotiate with Principals to form Joint Ventures with the Group’s owned companies for a better and more mutual beneficial relationship.
CONSULTANCY SERVICES
Manage the provision and delivery of consultancy services, as per the requirements of the assigned principals, within the agreed terms and conditions defined in the MOU / Service Agreement.
Support the Principal in the preparation of their Proposals and other relevant documents needed for the bidding process.
Provide necessary feedback to the principal, from the local market, for higher probability in being awarded the contract.
Assist the Principals on their request to sign the contracts with the client and other needed activities on the successful award of the bid.
Inform the Principal on any potential opportunity to be obtained from any of the Petrochem, Oil & Gas companies, Government institutions and activities as per their request.
Oversee the provision of physical assistance to the Principals for bidding and supplier registration activities to the relevant Government Agencies and End Clients, through the Group Legal Team.
Assist the Principals in conducting site visits and meetings with respective End Clients and their representatives.
Provide information to Principals related to business and expansion opportunities in Qatar to support them in their business interest.
LOGISTICS SUPPORT
Manage the provision and delivery of Logistics Support, as per the requirements of the assigned principals within the agreed terms and conditions defined in the MOU / Service Agreement.
Support the Principals in obtaining the necessary visas and manpower requirements for their business operations in the country.
Provide support in processing the different Government registrations and licenses required in the operation of the Principal’s Business.
Coordinate or serve as the liaison for the procurement, leasing or rentals of transportation and logistics products and services as and when needed by the Principal.
Provide support in the procurement or acquisition of local parts, equipment or machineries, through the Group Companies as much as possible, within the defined requirements of the Principal.
Provide other Logistical support such as; travel requirements, hotels, utilities, office rentals and other necessary requirements, through the Group companies as much as possible, that is defined in the Service Agreement, to fully facilitate the Principal’s stay in the country.
BUSINESS RELATIONSHIP MANAGEMENT
Build, manage and maintain the Business Relationships and information networks necessary for the facilitation to provide and deliver consultancy and logistic services to the Principals.
Build, manage and maintain relationships with the different government agencies, companies and other relevant firms and institutions that will facilitate in the provision of services to the assigned principals.
Manage periodic meetings and get together with important connections in the government and relevant businesses / industries to maintain a positive relationship and exploit potential opportunities within the framework of the local law.
Continually be updated on all relevant laws, legislations and regulations which will impact, whether positively or negatively, the Principal’s business or operations.
Obtain periodic feedbacks from Principals to ensure that all services, issues and inquiries have been resolved satisfactorily.
Qualifications
Degree in any Engineering Course, preferably in Petroleum, Mechanical or Electrical.
Minimum 15 years relevant work experience in a Trading and Consultancy Firm. (Senior Level – 20 years)
Knowledgeable in the different industries and their procurement and supply chain procedures and standards.
Knowledgeable in the different legislations, laws and regulations necessary for the introduction, promotion and selling of the principal’s products and services in Qatar.
Strong Communication Skills.
Strong Business Acumen.
Proven ability to think strategically, having the imagination, drive and able to seize appropriate opportunities for the Division and its Principals.
Ability to effectively represent the Division, dealing with Principals, Government Officials and End Client representatives.
Ability to cope with competing demands and to prioritize tasks for different principals and the management.
Ability to present and negotiate with Principals, Government officials and representatives and end clients.
APPLY HERE:https://goo.gl/2kucQA
- Technical Manager
SOLUTION DESIGN
• Carry out design works for assigned solutions / system in order to ensure the timely provision of a design that conforms to the client’s specifications.
• Prepare and design the respective plans and configuration / schematics of the system, through the approved software, in accordance to the specifications / requirements of the Client.
• Carry out the necessary calculations, using the relevant standards and guidelines to ensure design correctness.
• Use variety of approach / techniques to ensure the utmost reliability of the solution / system in responding to the needs of the client.
• Revise design plans and diagrams, as and when necessary, to incorporate additional requirements or specifications or due to feedback.
• Focus on optimal and cost effective solution for better costing and approval of client or their representative.
• Ensure proper safeguard, saving and backing up the design work according to existing procedures and practices.
• Be continuously up to date on the technologies and ACS partner’s offered products and solutions in order to incorporate into the design system.
CLIENT REQUIREMENTS / SPECIFICATION
• Obtain all relevant requirements and specifications of the Client to ensure a proper design of the solution / system that meets Client’s needs.
• Work closely with the Sales team to ensure that client’s specifications are completely obtained for proper development of the design of solution / system.
• Conduct site visits of the location where the solution / system will be setup and installed, as and when required, to ensure the availability of proper reference when designing the system and its schematics / layout.
• Work closely with client’s technical team to understand their technical requirements and demonstrate & present suggested solutions.
• Attend all pre-technical meetings with the client for better understanding of their requirements.
MATERIAL REQUIREMENTS
• Prepare the Material Requirements for the proposed designed solution / system in order to accurately identify the items and quantity required for estimation and costing.
• Identify the required products / items necessary based on the designed solution / system.
• Conduct site visits to the location, to ensure a better assessment of the items / quantities required in setup / installing the system.
• Ensure proper use of the Division’s and its partner’s offered products into the identification of material requirements for the solution / system.
• Provide alternative items, as and when required, in order to avert any potential delays in the delivery of the solution / system due to hard to procure items.
• Coordinate with procurement representatives on cost and availability of relevant product / item as defined in the design.
PRE SALES SUPPORT
• Provide technical sales support to the sales team to facilitate client inquiries to the solutions / systems offered by the ACS.
• Assist the sales on technical guidance and support with client’s requirements.
• Prepare and demonstrate the solution / system and its key features and operations, as and when required, to the client.
• Support the sales team in presentation of product through preparation of relevant documentation and other requirements (e.g. brochures, application data, detailed catalogs, manuals etc.).
• Take part in product presentations and respond to any client inquiries regarding the solution / system.
• Provide guidance, direction and assistance in the resolution of client issues with the Sales and Technical Team.
AD HOC ACTIVITIES
• Carry out and accomplish other instructions or request from the Line Manager.
• Carry out instructions or request, relevant to his work, on time and within the satisfaction of the requester.
• Serve as vacation replacement for certain activities and tasks, as and when instructed.
• Support other members of the team as and when requested.
Qualifications
• Degree in Electrical Engineering or other related field / discipline.
• Minimum 5 years work experience in Pre Sales / Design for an IT Solutions and Projects in a Local or GCC experience.
• Sales Experience is a plus.
• Very Good Technical knowledge in Cabling & CCTV solutions Design & configuration
• Certified by Cabling (Brandrex, Leviton, Beleden or others) & CCTV (Axis, Pelco or others) Manufactures is required.
• Ability to read design drawings and wiring diagrams, interpret 1-line diagram, multiplex schematics, and points list mapping documents.
• Proficient in Microsoft Office Application and AutoCAD system.
• Ability to perform complex engineering jobs including integrated, advanced and networked solutions.
• Proven ability to work effectively both independently and in a team based environment.
• Good Communication Skills in English, including verbal, written and presentation.
• Analytical and excellent attention to detail.
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multitasking and organizational skills.
APPLY HERE:https://goo.gl/3aaHNO